What it’s like inside the Netflix office with Nasreen Potter Artwork

The Office Chronicles

THE OFFICE CHRONICLES is a podcast that charts the impact of the Coronavirus pandemic on workplaces. Author, professor and workplace consultant Kursty Groves goes behind the scenes to hear the stories and learning of influential organisations as they tackle the question: will the office ever be the same again?

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The Office Chronicles

What it’s like inside the Netflix office with Nasreen Potter

November 16, 2022 • Kursty Groves • Season 2 • Episode 19

What’s it like to design, build and operationalize a Workplace project during 2020 a Netflix office? What’s the workplace culture like? How does Netflix stay genuine? Nasreen Potter from Netflix tells all about what it’s like to work there.

She shares the Netflix workplace philosophy, how they justify their office space investments, how they engage employees with relevant communication and the secrets behind their vibrant work environment.

Nasreen Potter is a Workplace Director at Netflix. Previously she was Workplace Director at LinkedIn and Regional Workplace Lead at Microsoft.

“There isn't a limitless bucket of money available to everybody, especially in our line of work. And we need to be really fussy figuring out what is going to help move us forward and then fixing it.”

“If the space isn't working for the purpose that it was intended, right, then you are wasting your money anyway.”

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What we discussed

(00:24) Diversity, equity, and inclusion at Netflix
(03:13) Pale, male, and stale: “this is not my tribe”
(07:40) How workplace feedback at LinkedIn is different
(09:39) Netflix workplace philosophy
(12:39) Netflix’s pandemic project
(18:24) Authentic DEI vs. faking it
(22:08)How to lead inclusively
(24:14) Tick box communication
(28:30) Why we need farewell parties
(29:35) First days back at Netflix
(32:32) What if we can’t afford to fix the office space? (solved)
(34:05) Secret behind Netflix’s buzzing office
(40:12) Measuring space usage
(41:15) Who does the Netflix CREWS team hire?

3 things to remember:

Diversity and inclusion is not just a tickbox - thinking of ways that it permeates throughout every touchpoint and process is key to authentically living and valuing DE&I.
If your office space isn’t serving the purpose it is meant to serve and you are not working on fixing it for financial reasons, then you might be losing more money waiting to fix it.
To have a buzzing workspace you first have to have a culture that allows and encourages a buzzing workspace.

Links

Connect with Nasreen Potter: LinkedIn

Connect with Kursty Groves: LinkedIn | Twitter | Ask a question or pitch an idea: kursty@shapeworklife.com

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